Individual (KYC) Verification
This page provides an overview of the key steps and requirements for completing individual verification.
Know Your Customer (KYC) Guide
Welcome to the KYC onboarding guide! This document will help you understand the verification process, required documents, and timelines so you can complete KYC quickly and smoothly.
1. Introduction
What is KYC? KYC (Know Your Customer) is a compliance process to verify the identity of individual users before they can access financial or regulated services.
Why it matters: Compliance is at the core of what we do. By maintaining strong KYC standards, we can offer faster, more secure, and more sophisticated financial products to our customers while staying fully aligned with regulations.
A strong KYC process powers:
Faster onboarding - Quick approvals for faster access to services
Better products - Compliance unlocks advanced features
Fewer payment issues - Reduced risk of failed or delayed transactions
Greater reliability - Enhanced security for all customers
2. How the KYC Process Works
1. Account Creation
Sign up and provide basic personal information
1-3 minutes
2. Document Upload
Submit required identity documents
5-10 minutes
3. Verification
Automated + manual review by compliance team
<1 business day (often instant)
4. Approval
Receive confirmation and access to the platform
Instant after review
3. Required Information & Documents
Below is the standard list of documents needed. Requirements may vary depending on your country of residence and risk profile.
Personal Information
Full legal name
Date of birth
Nationality & country of residence
Residential address
Documents
Government-issued ID (passport preferred; national ID card or driver’s license accepted)
Proof of address (e.g., recent utility bill, bank statement, or government-issued letter dated within the last 3 months)
4. Risk-Based Approach
Depending on your risk profile - based on location, nationality, industry, and transaction volumes - we may request:
Additional identity documents
Enhanced due diligence (EDD) checks for higher-risk profiles
Video verification or additional liveness checks if required
This ensures we remain compliant with global AML and financial regulations while enabling secure access for all users.
5. Document Quality Requirements
To ensure fast approval, please submit high-quality scans or PDFs of all documents:
Screenshots are not accepted - use official digital copies or high-resolution scans
All text must be clear, readable, and unaltered
Documents must be valid and current (issued within the accepted timeframe)
Example of a Poor Document Submission
Screenshot
Blurry phone screenshot
Cannot verify authenticity or metadata
Partial Image
Cropped ID with missing info
Critical information not visible
Expired ID
Document shows outdated validity
Must be current and valid
Unreadable
Low resolution or heavy glare on document
Details are unclear for review
Visual examples of Good vs Bad Documents
Good Document (likely to be accepted)
Bad Document (likely to be rejected)
AI-generated example of a document that would not vs would be accepted. All resemblance to real people, documents, or data is purely coincidental and used solely for illustrative purposes.
6. Tips for a Smooth KYC Process
Submit clear, full-color scans of all documents
Use a passport whenever possible for fastest verification
Make sure your proof of address is recent and valid
Respond promptly if additional information is requested
7. FAQs
Q: How can I avoid delays in KYC? A: Submit all documents in the correct format. Missing or unclear documents cause most processing delays.
Q: How long does KYC take? A: Typically <1 business day once all documents are submitted. Often KYC is near-instant.
Q: Is my data secure? A: Yes, all documents are encrypted and processed according to strict security standards.
8. Support & Help
Email: [email protected]
Live Chat: https://t.me/buildingalign
9. Status Tracking
Use our dashboard to track your KYC progress:
Pending: Waiting for document submission
In Review: Compliance team is reviewing your information
Resubmission Required: Additional documents or clarification needed
Approved: KYC complete, account fully active
10. Next Steps After Approval
Access all platform features
Enable payment methods or integrations
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